Most sellers find us on the worst day of their business. An MC011 lands, or an MC999, or the payouts stop and nobody at eBay will say why. That is the work: reading the notice properly, working out what actually triggered it, and building a response eBay can act on.
You are about to hand someone access to the account your income runs through. You should be able to find out who they are in under ten seconds.
Ali Khan founded EcomVengers and runs the recovery work: MC011 verification reviews, MC999 indefinite suspensions, transaction defect rates, payout holds, VeRO takedowns and linked account restrictions.
He has spent the better part of a decade pulling suspended sellers back from those notices, repairing wrecked defect rates, and turning buried listings into ranked ones.
You can reach him directly on +44 7511 683698 or at team@ecomvengers.com.
Every result we quote has a case file behind it carrying the eBay messages and Seller Hub screenshots. Read one before you speak to us.
Every policy claim on this site is sourced to eBay's own documentation, so you can check the reasoning rather than take our word for it.
We are on LinkedIn, and the free seller tools need no sign-up, so you can judge the work before any money changes hands.
Getting the account back is the emergency. Keeping it healthy and visible is the job that follows.
MC011, MC999, verification and payout holds, defect rates and linked account restrictions.
Suspension removalTitles, item specifics and category placement, rebuilt around what Best Match actually ranks on.
eBay SEO servicesAd rates set against a calculated break-even, not a guess at what the category charges.
Promoted ListingsAmazon, Walmart, Etsy and TikTok Shop, once the eBay account is stable enough to leave alone.
Fee, ROI, seller level and ad break-even calculators, plus a restriction identifier. No sign-up.
Open the toolsEvery policy claim we make is sourced to eBay, so you can check how we think before paying us anything.
Read the blogNearly every rejected appeal we are shown is a paragraph of apology attached to nothing eBay can verify. That is why it failed.
Which system fired, what it switched off, and what eBay is actually asking for. Selling, buying, listings and payouts are four separate switches.
Assemble the evidence that answers the notice. Corrective action in the past tense, with dates, and preventive measures written as rules rather than promises.
Follow the case until eBay closes it in writing, then rebuild the visibility the restriction cost you.
What we cannot do is decide the outcome. eBay does that. Anyone promising guaranteed reinstatement is selling you something they do not control.
Marketing numbers are easy to type. Each of these carries the eBay messages and Seller Hub screenshots behind it.
Where a result leaned on something fragile, we say so on the case file rather than in the footnotes. The eBay Canada figure, for instance, came 98.1% from Promoted Listings, which is the growth and the risk in the same number.
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Free 30-minute eBay audit. We look at the notice, tell you which restriction you are actually dealing with, and say whether it is something you can resolve yourself. No pitch. No commitment.
