Author: Ali Khan
Ali Khan is the founder of EcomVengers, the eBay growth and account recovery agency. He has spent the better part of a decade pulling suspended sellers back from MC011 and MC999 notices, repairing wrecked defect rates, and turning buried listings into ranked ones. When eBay's villains show up, he is the one sellers call. You handle the millions, he handles the villains.
eBay VeRO Listing Removal: What You Can Fix and What You Cannot
A VeRO report pulls your listing before eBay explains why. Whether the item infringes or only the listing does decides if you get it back at all.
You Have 5 Days to Answer an eBay Payment Dispute
A payment dispute is a chargeback decided by the buyer bank, not by eBay. Five calendar days to accept or challenge, and an evidence limit almost nobody mentions.
How to Remove Negative eBay Feedback Using Grounds Sellers Never Read
eBay publishes 32 grounds for removing negative feedback and gives you 90 days to use them. It also states that negative feedback does not impact seller performance at all.
What an eBay Return Policy Cannot Protect You From
Your returns policy governs change of mind returns only. eBay requires you to accept a not as described return and cover the postage, whatever your policy says.
What Each eBay Item Condition Promises the Buyer on Your Behalf
eBay writes the wording behind every condition option, and three refurbished grades commit you to a one year warranty. What each label promises, and where the lines fall.
Why the eBay Images, Videos and Text Policy Lets Rivals Use Your Photos
Listing on eBay grants permission for eBay and its customers to use your images. Once a photograph joins the product catalogue, other sellers can use it too.
Why eBay Listing Videos Cut Returns Before They Lift Sales
You get one video per listing and eBay names preventing buyer issues and returns among its benefits. Where the slot sits, what belongs in it, and what eBay does not publish about it.
Why the Second eBay Listing Category Slot Sits Empty on Most Listings
The second category slot costs an insertion fee even on a free listing, several categories refuse it, and on a listing with variations it can switch the variations off entirely.
Why Splitting eBay Listing Variations Costs You Best Match Placement
eBay says to add new stock to an existing listing rather than creating a new one, because sales history decides placement. The 250 variation ceiling, and the line you cannot cross.
Why eBay Promoted Listings Bill You Two Completely Different Ways
The general strategy charges on a sale, the priority strategy charges on every click, and a Below Standard seller level blocks both. What eBay Promoted Listings really cost.