Playbooks to scale your eBay GMV and slay villains.
Deep dives, case studies, and actionable strategies for eBay sellers. Learn how to defend your account, optimize Cassini rankings, and reinstate suspended accounts fast.
You Have 5 Days to Answer an eBay Payment Dispute
A payment dispute is a chargeback decided by the buyer bank, not by eBay. Five calendar days to accept or challenge, and an evidence…
How to Remove Negative eBay Feedback Using Grounds Sellers Never Read
eBay publishes 32 grounds for removing negative feedback and gives you 90 days to use them. It also states that negative feedback does not…
What an eBay Return Policy Cannot Protect You From
Your returns policy governs change of mind returns only. eBay requires you to accept a not as described return and cover the postage, whatever…
What Each eBay Item Condition Promises the Buyer on Your Behalf
eBay writes the wording behind every condition option, and three refurbished grades commit you to a one year warranty. What each label promises, and…
Why the eBay Images, Videos and Text Policy Lets Rivals Use Your Photos
Listing on eBay grants permission for eBay and its customers to use your images. Once a photograph joins the product catalogue, other sellers can…
Why eBay Listing Videos Cut Returns Before They Lift Sales
You get one video per listing and eBay names preventing buyer issues and returns among its benefits. Where the slot sits, what belongs in…
Why the Second eBay Listing Category Slot Sits Empty on Most Listings
The second category slot costs an insertion fee even on a free listing, several categories refuse it, and on a listing with variations it…
Why Splitting eBay Listing Variations Costs You Best Match Placement
eBay says to add new stock to an existing listing rather than creating a new one, because sales history decides placement. The 250 variation…
Why eBay Promoted Listings Bill You Two Completely Different Ways
The general strategy charges on a sale, the priority strategy charges on every click, and a Below Standard seller level blocks both. What eBay…
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