Author: Ali Khan
Ali Khan is the founder of EcomVengers, the eBay growth and account recovery agency. He has spent the better part of a decade pulling suspended sellers back from MC011 and MC999 notices, repairing wrecked defect rates, and turning buried listings into ranked ones. When eBay's villains show up, he is the one sellers call. You handle the millions, he handles the villains.
Why Most eBay Suspension Appeals Fail (And What to Do After a Rejection)
eBay publishes the exact grounds on which it removes a defect. There are six of them. Not one of those six is “the buyer was unreasonable”, and not…
eBay Transaction Defect Rate: What Counts and How to Get Defects Removed
One eBay seller cancels 25 orders out of 1,000. That is a 2.5% transaction defect rate, comfortably past eBay’s 2% limit. eBay rates them Above Standard anyway. A…
How to Write an eBay Plan of Action for a Suspended Account
You have been drafting since lunchtime. The document is past 1,900 words, there are three appendices, and somewhere near the bottom sits a sentence that begins “I have…
eBay MC999 Suspension: What It Means and What You Can Still Do
An eBay MC999 is not a longer version of an MC011. It is a different message, from a different part of eBay, written for a different purpose. One…
eBay MC011 Restriction: How to Get Your Account and Payouts Back
eBay once told a UK seller she was free to sell 28,000 items, or £187,174.78 worth of stock, every month. The same message put her payouts on hold.…
eBay Account Suspended: Every Restriction Type and How Each One Is Lifted
You open your inbox and there it is: eBay account suspended. Your listings are already gone, and the message does not really say why. You search eBay account…
15 eBay Listing Optimization Tips That Actually Increase Sales
Here’s a hard truth. Your product isn’t the problem. Your listing is. I know. It is easier to blame “the algorithm” than to admit your title reads like…