Category: eBay

eBay Diagram of a customer case marked resolved quickly still moving an eBay service metrics dial into the Below Standard range.

Why Resolving a Case Fast Still Counts Against Your eBay Service Metrics

eBay service metrics count every case a buyer opens, even the ones you resolved in an hour. Here is how peer benchmarking works, and the two floors that stop it hurting most sellers.

September 1, 2026 17 min
eBay eBay cases closed without seller resolution, two of them marked closed and leading to a seller account flagged as at risk

Why Two eBay Cases Closed Without Seller Resolution Can End Your Account

eBay allows two cases closed without seller resolution, or 0.3% of transactions, whichever is higher. Three conditions must all be true, and only the first one is yours to break.

August 31, 2026 17 min
eBay eBay linked account suspension shown as two seller accounts joined by a broken link, one suspended and the other flagged for an account status check

What an eBay Linked Account Suspension Means for Your Other Account

eBay can restrict one account because of another. The multiple accounts policy says what travels, what is actually prohibited, and how to appeal a link eBay made in error.

August 30, 2026 16 min
eBay Blog cover for how to fix an eBay late shipment rate, showing a rate gauge beside a tracking barcode marked as the defence

How to Fix an eBay Late Shipment Rate (And Why Tracking Is the Whole Defence)

A late parcel is not automatically a late shipment. eBay counts one only when two things are true at the same time, and most sellers have never read…

August 29, 2026 17 min
eBay Blog cover asking whether you can open a new eBay account after a ban, showing a banned account beside a fork in the road

Can You Open a New eBay Account After a Ban? The Honest Answer

The plan is always the same. New email address. Different bank details. A fresh start with none of the problems attached. eBay addresses that plan directly in its…

August 28, 2026 17 min
eBay Blog cover for surviving an eBay payout hold, showing locked funds beside the stages from order received to payout released

How to Survive an eBay Payout Hold (When Selling Works but the Money Does Not)

When do I get my money? That is the question sellers actually ask, and it is rarely the one articles answer. Reinstatement guides talk about appeals. Performance guides…

August 27, 2026 18 min
eBay eBay reinstatement time shown as a clock above the appeal, review and reinstated stages of a suspended account

What Actually Decides eBay Reinstatement Time (Two Documented Cases)

One account came back in 48 hours. Another took 18 days. Same year, same marketplace, both handled by the same people, and both documented on this site with…

August 26, 2026 16 min
eBay Blog cover for how to raise eBay selling limits, showing a monthly limit rising in steps beside a limit and restriction comparison

How to Raise eBay Selling Limits (And Why a Limit Is Not a Restriction)

You went to list your eleventh item, and eBay stopped you. No notice arrived. No policy was named. The listing simply would not go live. That is a…

August 25, 2026 18 min
eBay Blog cover for recovering eBay sales after reinstatement, showing rankings dipping after reinstatement then climbing back over time

How to Recover eBay Sales After Reinstatement When Rankings Do Not Return

Reinstatement gives you back the right to sell. It does not give you back your place in search. Those are two different things, and only one of them…

August 24, 2026 19 min
eBay eBay account verification hold on a seller account, with a 30 day countdown ring and identity documents being submitted to clear the hold

How to Clear an eBay Account Verification Hold Before the 30 Day Deadline

The welcome message arrived on 22 July. The restriction notice arrived on 23 July. One day of selling, and the account could no longer sell or buy. Of…

August 23, 2026 18 min